We know from many years of experience that if it is to be cheap and fast, it will not be good. If it is to be cheap and good, it will not be fast. And if it is to be fast and good, it will not be cheap.
Making customers aware of this relationship is not an easy task. Almost everyone pays attention to the price, without asking about the quality of the service. And quality in the case of translations, especially specialist translations requiring specialist knowledge, is key. Not the price but the value and quality of the service should therefore be the main criterion for a conscious customer.
When comparing costs and benefits, clients realize what they gain with our office, and what they lose or risk if they choose not to use our services. Showing customers what are the possible losses often works best.
The value and quality of the service consist not only of the translation process itself, but also includes a comprehensive customer service. Such service covers: quote preparation, setting of the conditions for completing the order, coordination at each step of the order (for instance: selecting a suitable translator, providing the translator with the necessary information, agreeing on any additional requirements with the client, including the need for professional consultations of the translated text, proof reading by a native speaker, etc.) and delivery of the final translation to the client.
Quick response to customer needs, efficient communication and professional approach to each order make our services highly rated. This is the most effective strategy because there is no better advertising than satisfied customers! 馃檪
One thing is certain - quality has its price, and reconciling customer expectations with the interests of translation agencies or freelance translators is a challenge of today's translation market.
With our almost 30 years of operation, we are convinced at ANGOS Translation Office that the most important is to build our own reliable brand and respond quickly to the needs of our clients, offering professional translators and efficient service.
In a word - guided by the principle of "value for money" - we offer high value at a reasonable price.
Feel free to contact us and send your orders at angos@angos.com.pl
We prepare translation quotes quickly and free of charge!
